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F.A.Q.  (Frequently Asked Questions)


 

Q:   How fast is the average job completed ?
A:   The turnaround time for your average sign varies based on your specific type of sign. Small products are usually within a few days where company branding and complete promotional packages can take longer.
     
Q:   How can signs help my business?
A:   Your image and how you represent your company is one of the most important aspects of business and of how customers and prospects identify you. Most people make decisions based on the look of your business image.
     
Q:   What type of artwork files do I need to send ?
A:   We work with most professional design applications including FlexiSign, Adobe Photoshop-Illustrator, etc. If we're "cutting" the lettering, We will be needing a Vector file. Otherwise we can digitize (or Vectorize) the artwork you provide us in a JPEG, TIFF, PSD, GIF, etc. Please be sure that artwork is sent "high resolution" (see question below). Please contact us with any questions.
     
Q:   How do I send or upload artwork files ?
A:   Please click on the Upload Art link where you are given the choice of emailing for small files (under 4MB) and a link to U-Send It for larger files (over 4MB).   Please contact us with any questions.
     
Q:   What resolution is acceptable for artwork submitted?
A:   If sending your artwork in "real size", please send your work 150 DPI. We can also work with a one-inch-to-one-foot ratio (Example: if the art is to be 6 feet long and 4 feet tall, the submit artwork should be 6 inches long and 4 inches tall) at 300 DPI.
     
Q:   What is DPI?
A:   DPI is the standard of measurement meaning dots per inch (DPI) which is used to create an image. The higher the DPI, the higher the resolution giving a clearer image..
     
Q:   How long will my sign last?
A:   We have many levels of material to choose from. We use some of the best materials in the industry 3M, Avery, Gator Foam, Orajet, Gerber, etc. Temporary signs require less expensive materials. Permanent signs are made with materials which are warrantied for years
     
Q:   Can I approve the sign before it's made?
A:   Absolutely !   Before we begin production, we require your approval of the artwork, colors, spelling, and layout. Once you are satisfied, we begin producing your sign.
     
Q:   What is the difference between Vector and Picture images and which is better?
A:   Vector images keep the same resolution giving a crisp image, whereas, raster (picture) images can be pixilated and sometimes not clear enough for printing and/or cutting.
Raster images are comprised of pixels in a grip and cannot be resized without losing image quality. Common raster-based formats are .jpg, .gif, .tiff, .png, .pict and .bmp.
Vector images are the preferred format of artwork, however, we can review your artwork to verify if it can be vectorized..
     
Q:   Do you charge shipping?
A:   We offer free delivery in the Atlanta Metro area and charge the cost of shipping to ship to locations outside of Atlanta and across the continental US.
     
Q:   What if I don't know what I want?
A:   Our graphic designers will work with you to customize the look and design of your project. We can help you create a final product which turns heads and demands attention.
     
Q:   How much does it cost?
A:   Naturally there is a wide variety of products making an equally wide variety of costs. Quotes are provided free.  We are always happy to offer you many options to meet any budget.
 

From Concept to Creation, we're here to provide you with quality service and superior Customer Service !
                                           

                        
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